Symptoms
- Upload does not start.
- Upload completes but parsing fails.
- Fields appear shifted or missing.
- A run completes with unexpected zero matches.
Checks
- Open Ask Darpan and search for the official surface where the upload failed: Create Schema or Run Reconciliation.
- Confirm the file format matches the selected workflow.
- Confirm the schema matches the input headers or keys.
- Check encoding and delimiter.
- Remove blank leading rows and summary footer rows.
- Confirm identifiers have not been converted to numbers by a spreadsheet tool.
Common fixes
- Save CSV files as UTF-8.
- Preserve leading zeros in identifier columns.
- Normalize date formats before upload.
- Use a schema that matches the current source shape.