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Documentation Index

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Tenant settings control shared behavior for the active tenant. A Tenant Admin can manage the tenant timezone and run-completion notifications for tenants they administer.
Confirm the active tenant before saving. Tenant settings apply to the selected tenant, not every tenant you can access.

Before you start

Confirm:
  • You are signed in as a Tenant Admin for the tenant you want to manage.
  • The active tenant shown in Open User Settings is correct.
  • The tenant timezone is known.
  • The Google Chat webhook is available when run-completion notifications should be enabled.

What Tenant Settings controls

SettingUse it forTenant Admin access
TimezoneShared tenant date and time interpretation for workflows and schedules.View and edit
NotificationsGoogle Chat run-completion notifications for manual runs and automations.View and edit
AI configurationProvider setup for assisted workflows.Super Admin only

Steps

1

Confirm the tenant context

Open Ask Darpan. Search for Open User Settings.In Tenant Context, confirm the active tenant. If the wrong tenant is active, switch before continuing.
2

Open Tenant Settings

Open Ask Darpan again. Search for Open Tenant Settings and open the result.
3

Set the timezone

In Localization, choose Timezone.Select the timezone for the tenant and save. Use the timezone that operators expect for schedules, date windows, and review timestamps.
4

Configure notifications

In Operations, choose Notifications.Choose the Google Chat notification action, enter the webhook URL when configuring or replacing the webhook, choose the status, and save.Darpan shows saved webhook status without exposing the full webhook URL.
5

Verify the change

Return to Open Tenant Settings and confirm the timezone and notification status. For notification changes, run a small saved reconciliation or automation test when the team needs proof that messages are delivered.

Troubleshooting

SymptomWhat to check
You cannot save tenant settingsConfirm you are a Tenant Admin for the active tenant. Tenant Users can view tenant data and run reconciliation but cannot edit tenant settings.
The wrong tenant changedSwitch to the intended tenant from Open User Settings, then review Open Tenant Settings again.
Notification status is configured but no message arrivesConfirm the webhook is active, the run completed, and the destination space allows incoming webhooks.
AI configuration is unavailableAI provider settings are Super Admin only. Tenant Admins manage tenant settings and tenant-owned reconciliation setup.